ICT Support & Maintenance

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Aspire Graphics ICT Support and Maintenance Scope

  • 24 x 7 Management from our Network Operations Centre (NOC).
  • Pro-Active Monitoring : Infrastructure Health Check for Azure Cloud.
  • Database Performance analysis and tuning for Azure Databases.
  • Daily Data Backup management activities.
  • Incident Management and Incident Resolution.
  • Reporting on Infrastructure Usage on Azure Platform.
  • Application Uptime guarantee and availability as per pre-defined SLA.
  • Disaster Recovery and High Availability process.
  • Entire Architecture support on Azure.
  • Unlimited Admin Support Hours.
  • Phone Support.
  • Data Backup and Restore Activities.
  • Operating System Management.
  • Security Groups Management.
  • Network Management.